How do I activate the One Touch feature No Further a Mystery

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What is One Touch

One Touch is an optional feature that allows you to skip logging in with your email and password while still keeping your financial info secure. When you use PayPal on your mobile phone, desktop, laptop, or tablet to make purchases, we’ll automatically log you in on that device and browser, so you can breeze through checkout across all eligible merchants.

As long as you actively use One Touch, we'll renew your "turned on" setting on that device, so you can skip login at checkout. To help you manage One Touch across your devices, we’ll turn it off automatically if you haven’t used it in a while. You can also turn off One Touch at any time in Settings.
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Why should I activate the service?

Activating One Touch takes you directly to the payment page and breeze through check out. It also saves you the hassle of entering your password. For security purposes, whenever you update your PayPal personal or financial account information we’ll always ask you to log in.

Can I select specific merchants to use One Touch?

You can’t control the merchants you opt-in for. Opting in for One Touch activates the feature for all eligible merchants.


What happens if I am shopping on a mobile device or computer logged into One Touch that is not mine?

If you’re shopping from a mobile device that is not your own, simply click the ‘Not Me’ link to log out of PayPal and log back in using your own account. If you attempt to move forward with the purchase using an account that is not yours, you’d be making an unauthorized payment, which is prohibited.

If you do this accidentally, you will, in most cases, not be able to close the purchase. However please contact our customer service team immediately so that we can help the real PayPal account holder and the merchant sort this out.